{"id":1997,"date":"2023-09-27T13:10:07","date_gmt":"2023-09-27T13:10:07","guid":{"rendered":"https:\/\/docs.transatel.com\/?p=1997"},"modified":"2023-09-27T13:10:08","modified_gmt":"2023-09-27T13:10:08","slug":"changer-ou-modifier-un-profil-de-service","status":"publish","type":"post","link":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/","title":{"rendered":"Changer ou modifier un Profil de Service"},"content":{"rendered":"\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1695806375360\"><strong class=\"schema-faq-question\">Changer ou modifier un Profil de Service<\/strong> <p class=\"schema-faq-answer\">Lorsque vous souhaitez modifier les services appliqu\u00e9s \u00e0 une SIM, vous disposez de 3 mani\u00e8res de le faire. <br\/><br\/>A noter que lorsque vous faites une demande dans l&rsquo;interface : <br\/>&#8211; les changements de services\/options sont imm\u00e9diats (ex: bloquer les SMS, ouvrir la data&#8230;)  enabling data&#8230;)<br\/>&#8211; les changements de plan tarifaire sont planifi\u00e9s pour le mois suivant. <br\/><br\/>Pour plus d&rsquo;information \u00e0 ce sujet, vous pouvez lire cet article sur les <a href=\"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/quest-ce-quun-profil-de-service\/\">Profils de Service<\/a><br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695806535140\"><strong class=\"schema-faq-question\">1. Migrer la SIM vers un Profil de Service avec la configuration souhait\u00e9e <\/strong> <p class=\"schema-faq-answer\"><br\/>Il s&rsquo;agit de la meilleure m\u00e9thode pour modifier les services d&rsquo;une seule SIM.<br\/>Si ce n&rsquo;est pas encore le cas, cr\u00e9er un profil de service avec la configuration cible.<br\/>Puis, dans la vue d\u00e9taill\u00e9e d&rsquo;une SIM, vous pouvez faire la demande de changement de profil via l&rsquo;un des 2 menus indiqu\u00e9s dans cette capture d&rsquo;\u00e9cran : <br\/><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"180\" src=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2023\/09\/changer-pforil-1024x231.png\" class=\"attachment-800x180.64516129 size-800x180.64516129\" alt=\"\" srcset=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2023\/09\/changer-pforil-1024x231.png 1024w, https:\/\/docs.transatel.com\/wp-content\/uploads\/2023\/09\/changer-pforil-300x68.png 300w, https:\/\/docs.transatel.com\/wp-content\/uploads\/2023\/09\/changer-pforil-768x173.png 768w, https:\/\/docs.transatel.com\/wp-content\/uploads\/2023\/09\/changer-pforil.png 1333w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><br\/><br\/>Ensuite, s\u00e9lectionnez juste le profil cible, et validez.<br\/><br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695806541999\"><strong class=\"schema-faq-question\">2. Modifier le Profil de Service actuel de la SIM<\/strong> <p class=\"schema-faq-answer\"><br\/>Si aucune autre SIM n&rsquo;utilise ce m\u00eame profil, ou qu&rsquo;appliquer ce changement aux autres SIMs est acceptable, vous pouvez alors changer les options du profil. <br\/><br\/>Note: une fois un profil de service cr\u00e9\u00e9, on ne peut plus changer son pack de service ou le plan tarifaire. Si vous devez changer l&rsquo;offre ou le plan tarifaire d&rsquo;une SIM, il faut obligatoirement la migrer vers un autre profil de service. <br\/><br\/>Pour modifier un profil de service, rendez-vous dans le menu \u00ab\u00a0Catalogue\u00a0\u00bb > \u00ab\u00a0Profil de Service\u00a0\u00bb <br\/><br\/><img loading=\"lazy\" decoding=\"async\" width=\"599\" height=\"148\" src=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/04\/service-profile-menu.png\" class=\"attachment-699x172.707846411 size-699x172.707846411\" alt=\"\" srcset=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/04\/service-profile-menu.png 599w, https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/04\/service-profile-menu-300x74.png 300w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><br\/><br\/>Puis, pour modifier le profil, cliquez sur l&rsquo;ic\u00f4ne \u00ab\u00a0modifier\u00a0\u00bb<br\/><br\/><img loading=\"lazy\" decoding=\"async\" width=\"108\" height=\"82\" src=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/04\/edit-icon-150x114.png\" class=\"attachment-150x82.2115384615 size-150x82.2115384615\" alt=\"\" \/><br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1695806546891\"><strong class=\"schema-faq-question\">3. D\u00e9vier une SIM de son profil actuel (non recommand\u00e9 en dehors de tests) <\/strong> <p class=\"schema-faq-answer\"><br\/>Cette m\u00e9thode n&rsquo;est pas recommand\u00e9e car elle rompt le contr\u00f4le de la SIM par son profil de service. <br\/>Cependant, pour des cas de tests, ou si vos SIMs sont d\u00e9j\u00e0 d\u00e9vi\u00e9es de leur profil par la gestion via API. <br\/>Dans ce cas, changez juste les options dans la vue d\u00e9taill\u00e9e de la SIM, via l&rsquo;onglet \u00ab\u00a0Services Param\u00e9tr\u00e9s\u00a0\u00bb <br\/>Pour en savoir plus sur la <a href=\"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/quest-ce-que-la-deviation-dun-profil-de-service\/\">d\u00e9viation de profil<\/a>, cet article est \u00e0 votre disposition.  <br\/><br\/><br\/><\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[23],"tags":[112,111,110,109,108],"class_list":["post-1997","post","type-post","status-publish","format-standard","hentry","category-profils-de-services","tag-mvno-fr-light-fr","tag-mvno-fr-full-fr","tag-mvno-be-fr","tag-iot-fr","tag-mvno-uk-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Changer ou modifier un Profil de Service - Docs Transatel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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planifi\u00e9s pour le mois suivant. <br\\\/><br\\\/>Pour plus d'information \u00e0 ce sujet, vous pouvez lire cet article sur les <a href=\\\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/quest-ce-quun-profil-de-service\\\/\\\">Profils de Service<\\\/a><br\\\/>\",\"inLanguage\":\"fr-FR\"},\"inLanguage\":\"fr-FR\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/profils-de-services\\\/changer-ou-modifier-un-profil-de-service\\\/#faq-question-1695806535140\",\"position\":2,\"url\":\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/profils-de-services\\\/changer-ou-modifier-un-profil-de-service\\\/#faq-question-1695806535140\",\"name\":\"1. Migrer la SIM vers un Profil de Service avec la configuration souhait\u00e9e\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<br\\\/>Il s'agit de la meilleure m\u00e9thode pour modifier les services d'une seule SIM.<br\\\/>Si ce n'est pas encore le cas, cr\u00e9er un profil de service avec la configuration cible.<br\\\/>Puis, dans la vue d\u00e9taill\u00e9e d'une SIM, vous pouvez faire la demande de changement de profil via l'un des 2 menus indiqu\u00e9s dans cette capture d'\u00e9cran : <br\\\/><br\\\/><br\\\/>Ensuite, s\u00e9lectionnez juste le profil cible, et validez.<br\\\/><br\\\/>\",\"inLanguage\":\"fr-FR\"},\"inLanguage\":\"fr-FR\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/profils-de-services\\\/changer-ou-modifier-un-profil-de-service\\\/#faq-question-1695806541999\",\"position\":3,\"url\":\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/profils-de-services\\\/changer-ou-modifier-un-profil-de-service\\\/#faq-question-1695806541999\",\"name\":\"2. 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Si vous devez changer l'offre ou le plan tarifaire d'une SIM, il faut obligatoirement la migrer vers un autre profil de service. <br\\\/><br\\\/>Pour modifier un profil de service, rendez-vous dans le menu \\\"Catalogue\\\" > \\\"Profil de Service\\\" <br\\\/><br\\\/><br\\\/><br\\\/>Puis, pour modifier le profil, cliquez sur l'ic\u00f4ne \\\"modifier\\\"<br\\\/><br\\\/><br\\\/>\",\"inLanguage\":\"fr-FR\"},\"inLanguage\":\"fr-FR\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/profils-de-services\\\/changer-ou-modifier-un-profil-de-service\\\/#faq-question-1695806546891\",\"position\":4,\"url\":\"https:\\\/\\\/docs.transatel.com\\\/fr\\\/parameter-les-services\\\/profils-de-services\\\/changer-ou-modifier-un-profil-de-service\\\/#faq-question-1695806546891\",\"name\":\"3. 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Leflour","url":"https:\/\/docs.transatel.com\/fr\/author\/pernette-leflour\/"},{"@type":"Question","@id":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806375360","position":1,"url":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806375360","name":"Changer ou modifier un Profil de Service","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Lorsque vous souhaitez modifier les services appliqu\u00e9s \u00e0 une SIM, vous disposez de 3 mani\u00e8res de le faire. <br\/><br\/>A noter que lorsque vous faites une demande dans l'interface : <br\/>- les changements de services\/options sont imm\u00e9diats (ex: bloquer les SMS, ouvrir la data...)  enabling data...)<br\/>- les changements de plan tarifaire sont planifi\u00e9s pour le mois suivant. <br\/><br\/>Pour plus d'information \u00e0 ce sujet, vous pouvez lire cet article sur les <a href=\"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/quest-ce-quun-profil-de-service\/\">Profils de Service<\/a><br\/>","inLanguage":"fr-FR"},"inLanguage":"fr-FR"},{"@type":"Question","@id":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806535140","position":2,"url":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806535140","name":"1. Migrer la SIM vers un Profil de Service avec la configuration souhait\u00e9e","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br\/>Il s'agit de la meilleure m\u00e9thode pour modifier les services d'une seule SIM.<br\/>Si ce n'est pas encore le cas, cr\u00e9er un profil de service avec la configuration cible.<br\/>Puis, dans la vue d\u00e9taill\u00e9e d'une SIM, vous pouvez faire la demande de changement de profil via l'un des 2 menus indiqu\u00e9s dans cette capture d'\u00e9cran : <br\/><br\/><br\/>Ensuite, s\u00e9lectionnez juste le profil cible, et validez.<br\/><br\/>","inLanguage":"fr-FR"},"inLanguage":"fr-FR"},{"@type":"Question","@id":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806541999","position":3,"url":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806541999","name":"2. Modifier le Profil de Service actuel de la SIM","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br\/>Si aucune autre SIM n'utilise ce m\u00eame profil, ou qu'appliquer ce changement aux autres SIMs est acceptable, vous pouvez alors changer les options du profil. <br\/><br\/>Note: une fois un profil de service cr\u00e9\u00e9, on ne peut plus changer son pack de service ou le plan tarifaire. Si vous devez changer l'offre ou le plan tarifaire d'une SIM, il faut obligatoirement la migrer vers un autre profil de service. <br\/><br\/>Pour modifier un profil de service, rendez-vous dans le menu \"Catalogue\" > \"Profil de Service\" <br\/><br\/><br\/><br\/>Puis, pour modifier le profil, cliquez sur l'ic\u00f4ne \"modifier\"<br\/><br\/><br\/>","inLanguage":"fr-FR"},"inLanguage":"fr-FR"},{"@type":"Question","@id":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806546891","position":4,"url":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/profils-de-services\/changer-ou-modifier-un-profil-de-service\/#faq-question-1695806546891","name":"3. D\u00e9vier une SIM de son profil actuel (non recommand\u00e9 en dehors de tests)","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br\/>Cette m\u00e9thode n'est pas recommand\u00e9e car elle rompt le contr\u00f4le de la SIM par son profil de service. <br\/>Cependant, pour des cas de tests, ou si vos SIMs sont d\u00e9j\u00e0 d\u00e9vi\u00e9es de leur profil par la gestion via API. <br\/>Dans ce cas, changez juste les options dans la vue d\u00e9taill\u00e9e de la SIM, via l'onglet \"Services Param\u00e9tr\u00e9s\" <br\/>Pour en savoir plus sur la <a href=\"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/quest-ce-que-la-deviation-dun-profil-de-service\/\">d\u00e9viation de profil<\/a>, cet article est \u00e0 votre disposition.  <br\/><br\/><br\/>","inLanguage":"fr-FR"},"inLanguage":"fr-FR"}]}},"_links":{"self":[{"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/posts\/1997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/comments?post=1997"}],"version-history":[{"count":0,"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/posts\/1997\/revisions"}],"wp:attachment":[{"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/media?parent=1997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/categories?post=1997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.transatel.com\/fr\/wp-json\/wp\/v2\/tags?post=1997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}