{"id":5578,"date":"2026-10-05T07:35:47","date_gmt":"2026-10-05T07:35:47","guid":{"rendered":"https:\/\/docs.transatel.com\/?p=5578"},"modified":"2026-10-05T07:36:35","modified_gmt":"2026-10-05T07:36:35","slug":"notifications-de-messagerie-vocale","status":"publish","type":"post","link":"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/notifications-de-messagerie-vocale\/","title":{"rendered":"Notifications de messagerie vocale"},"content":{"rendered":"

Notifications de messagerie vocale<\/h2>\n\n

Les notifications de messagerie vocale permettent d\u2019informer rapidement et clairement les abonn\u00e9s lorsqu\u2019un nouveau message est disponible.<\/p>\n\n

Transatel propose plusieurs options de notification afin que les fournisseurs de services puissent adapter l\u2019exp\u00e9rience utilisateur \u00e0 leur positionnement produit et aux attentes de leurs clients. La configuration est g\u00e9r\u00e9e dans Auriga<\/strong> ou via API, soit au niveau de l\u2019abonn\u00e9 (Configured Services<\/strong>), soit de mani\u00e8re centralis\u00e9e \u00e0 l\u2019aide des Profils de service<\/strong>.<\/p>\n\n

Types de notifications disponibles<\/h2>\n\n

MWI (Message Waiting Indicator)<\/h3>\n\n

Une ic\u00f4ne discr\u00e8te et native du terminal s\u2019affiche lorsqu\u2019un nouveau message vocal est re\u00e7u.<\/p>\n\n

Notification par SMS<\/h3>\n\n

Un SMS clair et convivial est automatiquement envoy\u00e9 dans la langue s\u00e9lectionn\u00e9e par l\u2019abonn\u00e9.<\/p>\n\n

MWI + Notification par SMS<\/h3>\n\n

Combine l\u2019alerte visuelle du terminal et l\u2019envoi d\u2019un SMS.<\/p>\n\n

Aucune notification<\/h3>\n\n

Adapt\u00e9 aux cas d\u2019usage n\u00e9cessitant un fonctionnement silencieux.<\/p>\n\n

Comportement de l\u2019abonn\u00e9<\/h2>\n\n

Par d\u00e9faut, les nouvelles activations utilisent la notification MWI<\/strong>, sauf si une autre option est configur\u00e9e.<\/p>\n\n

Gestion de la langue<\/h2>\n\n

Si la langue de la messagerie vocale d\u2019un abonn\u00e9 est modifi\u00e9e via le provisioning, toutes les notifications SMS sont automatiquement mises \u00e0 jour dans cette nouvelle langue. Aucune configuration suppl\u00e9mentaire n\u2019est n\u00e9cessaire.<\/p>\n\n

D\u00e9tails des notifications SMS<\/h2>\n\n

Num\u00e9ro exp\u00e9diteur :<\/strong> 555<\/code><\/p>\n\n

Texte du message :<\/strong><\/p>\n\n

\n

\nVous avez re\u00e7u un nouveau message vocal<#if callerMsisdn != ‘anonymous’> de +${callerMsisdn}<\/#if> le ${depositDate?datetime(‘yyyy-MM-dd HH:mm’)?string.short}.
\nVous avez maintenant ${messageCount} nouveau<#if messageCount gt 1>x<\/#if> message<#if messageCount gt 1>s<\/#if>.
\nComposez le 555 pour \u00e9couter votre messagerie vocale.\n<\/p>\n<\/blockquote>\n\n

O\u00f9 :<\/strong><\/p>\n\n

    \n
  • Le num\u00e9ro de l\u2019appelant<\/strong> n\u2019est affich\u00e9 que si l\u2019appelant ne masque pas son identit\u00e9.<\/li>\n
  • La date et l\u2019heure<\/strong> correspondent au moment o\u00f9 le message vocal a \u00e9t\u00e9 d\u00e9pos\u00e9 et sont affich\u00e9es selon la langue et les param\u00e8tres r\u00e9gionaux de l\u2019abonn\u00e9.<\/li>\n
  • Le nombre de messages<\/strong> est mis \u00e0 jour automatiquement et utilise la forme singuli\u00e8re ou plurielle appropri\u00e9e.<\/li>\n
  • 555<\/strong> est le num\u00e9ro fixe permettant d\u2019acc\u00e9der \u00e0 la messagerie vocale.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"

    Notifications de messagerie vocale Les notifications de messagerie vocale permettent d\u2019informer rapidement et clairement les abonn\u00e9s lorsqu\u2019un nouveau message est disponible. Transatel propose plusieurs options de notification afin que les fournisseurs de services puissent adapter l\u2019exp\u00e9rience utilisateur \u00e0 leur positionnement produit et aux attentes de leurs clients. La configuration est g\u00e9r\u00e9e dans Auriga ou via…<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[2,17],"tags":[111],"class_list":["post-5578","post","type-post","status-publish","format-standard","hentry","category-non-classifiee","category-parameter-les-services","tag-mvno-fr-full-fr"],"acf":[],"yoast_head":"\nNotifications de messagerie vocale - Docs Transatel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.transatel.com\/fr\/parameter-les-services\/notifications-de-messagerie-vocale\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notifications de messagerie vocale - Docs Transatel\" \/>\n<meta property=\"og:description\" content=\"Notifications de messagerie vocale Les notifications de messagerie vocale permettent d\u2019informer rapidement et clairement les abonn\u00e9s lorsqu\u2019un nouveau message est disponible. Transatel propose plusieurs options de notification afin que les fournisseurs de services puissent adapter l\u2019exp\u00e9rience utilisateur \u00e0 leur positionnement produit et aux attentes de leurs clients. 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