{"id":718,"date":"2022-05-23T13:49:27","date_gmt":"2022-05-23T13:49:27","guid":{"rendered":"https:\/\/docs.transatel.com\/?p=718"},"modified":"2025-12-30T13:05:42","modified_gmt":"2025-12-30T13:05:42","slug":"outil-de-diagnostic-dattachement-reseau","status":"publish","type":"post","link":"https:\/\/docs.transatel.com\/fr\/gestion-cartes-sim\/outil-de-diagnostic-dattachement-reseau\/","title":{"rendered":"Outil de diagnostic d’attachement r\u00e9seau"},"content":{"rendered":"\n
A propos des attachement r\u00e9seau<\/h2>\n\n\n\n
M\u00eame s’il n’y a pas de session de data en cours, notre interface vous affichera les informaitons du dernier attachement r\u00e9seau de votre carte SIM.
Ce que nous appelons le dernier attachement est un \u00e9v\u00e9nement r\u00e9seau intitul\u00e9 \u201clocation update\u201d. Il s\u2019agit de la derni\u00e8re mise \u00e0 jour de la localisation de la SIM re\u00e7ue par notre syst\u00e8me.<\/p>\n\n\n\n
La mise \u00e0 jour de la localisation est g\u00e9n\u00e9ralement d\u00e9clench\u00e9e\u00a0:<\/p>\n\n\n\n
\n
Lorsque l\u2019appareil est mis en marche (mais pas forc\u00e9ment lors d\u2019un red\u00e9marrage)<\/li>\n\n\n\n
Lorsque l\u2019appareil se d\u00e9place vers une nouvelle zone de couverture (et se connecte \u00e0 une nouvelle antenne par exemple)<\/li>\n\n\n\n
Lorsque l\u2019appareil change de type de r\u00e9seau (ex: passage de 3G \u00e0 4G\u2026)<\/li>\n\n\n\n
A intervalles r\u00e9guliers pour garder la connexion active, \u00e0 la demande du r\u00e9seau de l\u2019op\u00e9rateur<\/li>\n<\/ul>\n\n\n\n
Comment afficher les informations du dernier attachement\u00a0?<\/h2>\n\n\n\n
\n
Note <\/span><\/strong>: cet outil n’est pas disponible pour les clients sur architecture MVNO France Light et MVNO UK.<\/p>\n<\/div>\n\n\n\n
Le dernier attachement r\u00e9seau s’affiche dans le panneau Checkup.<\/p>\n\n\n\n
<\/figure>\n\n\n\n
Les informations remont\u00e9es sont\u00a0les suivantes :<\/p>\n\n\n\n
\n
L\u2019horodatage du dernier attachement \u00a0<\/strong><\/li>\n\n\n\n
L\u2019IMSI<\/strong>\u00a0du dernier attachement<\/li>\n\n\n\n
Le\u00a0pays visit\u00e9<\/strong><\/li>\n\n\n\n
Le r\u00e9seau local visit\u00e9<\/strong>\u00a0(pour les connexions en 4G uniquement)<\/li>\n<\/ul>\n\n\n\n
Si nous n\u2019avons pas de dernier attachement enregistr\u00e9 sur les 3 derniers mois, vous verrez l\u2019affichage suivant : <\/p>\n\n\n\n
L’historique des attachements<\/h2>\n\n\n\n
Vous pouvez consulter les historiques d’attachement des 3 derniers mois en cliquant sur le bouton \u00ab\u00a0Historique\u00a0\u00bb<\/p>\n\n\n\n
<\/figure>\n\n\n\n
<\/figure>\n\n\n\n
Les champs disponibles sont les suivants: <\/p>\n\n\n\n
Field name<\/strong><\/td>
Description<\/strong><\/td><\/tr>
Timestamp<\/strong><\/td>
Last attach \/ Last location update notified to Transatel HSS <\/td><\/tr>
IMEI<\/strong><\/td>
International Mobile Equipment Identity. Unique identifier of the device embedding the SIM card when available (only 4G \/ 5G)<\/td><\/tr>
IMSI<\/strong><\/td>
Always primary IMSI<\/td><\/tr>
MSISDN<\/strong><\/td>
M<\/strong>obile S<\/strong>tation I<\/strong>nternational S<\/strong>ubscriber D<\/strong>irectory N<\/strong>umber (MSISDN) is a unique identifier of a subscriber in a mobile network. Simply put, it is the telephone number to the SIM card in a device.<\/td><\/tr>
RAT<\/strong><\/td>
Radio Access Technology. Can be either \u201c2G\/3G\u201d or \u201c4G\/5G\u201d. <\/td><\/tr>
HSS<\/strong><\/td>
Home Subscriber Server instance which holds the connectivity service subscription.<\/td><\/tr>
Operator Name <\/strong><\/td>
PLMN name (HSS resolution) <\/td><\/tr>
MCC<\/strong><\/td>
Mobile Country code of the visited country as defined by ITU-T.<\/td><\/tr>
Country *<\/strong><\/td>
Visited country <\/td><\/tr>
PLMN Name *<\/strong><\/td>
PLMN name (HSS resolution) <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
* Dans le cas d\u2019un sponsor IMSI en itin\u00e9rance, certaines informations peuvent ne pas \u00eatre disponibles.<\/strong> Le nom PLMN et le pays affich\u00e9s sont les suivants\u202f: Orange France<\/strong>.<\/p>\n\n\n\n
Comment d\u00e9tacher une SIM du r\u00e9seau ?<\/strong><\/h2>\n\n\n\n
En plus des informations, l’outil vous donne la possibilit\u00e9 de forcer la SIM \u00e0 se d\u00e9tacher du r\u00e9seau.Forcer la SIM \u00e0 se d\u00e9connecter du r\u00e9seau et se reconnecter peut r\u00e9soudre de nombreux probl\u00e8mes Cliquez juste sur le bouton \u00ab\u00a0d\u00e9tacher du r\u00e9seau\u00a0\u00bb dans l’interface <\/p>\n\n\n\n<\/figure>\n\n\n\n
Vous verrez ensuite en bas de l’\u00e9cran une confirmation de prise en compte de votre requ\u00eate par notre HSS :
Une demande de \u00ab\u00a0cancel location\u00a0\u00bb \u2013 annulation de la localisation \u2013 a \u00e9t\u00e9 envoy\u00e9e au r\u00e9seau local, qui demandera alors \u00e0 l\u2019appareil de mettre \u00e0 jour sa localisation. C\u2019est-\u00e0-dire de se reconnecter au r\u00e9seau. Apr\u00e8s environ une minute, vous pouvez rafraichir les informations du dernier attachement r\u00e9seau dans l\u2019interface. Si l\u2019appareil s\u2019est bien reconnect\u00e9, vous verrez s\u2019afficher les nouvelles informations d\u2019attachement.<\/p>\n\n\n\n
Limites de l’outil<\/h2>\n\n\n\n
\n
Cette fonctionnalit\u00e9 ne vous indique pas si le terminal est connect\u00e9 \u00e0 l\u2019instant pr\u00e9sent \u2013 seulement quand il s\u2019est reconnect\u00e9 pour la derni\u00e8re fois.<\/strong> Cela signifie que vous pouvez savoir s\u2019il y a eu une activit\u00e9 r\u00e9cente.<\/li>\n\n\n\n
Le terminal peut s\u2019\u00eatre d\u00e9tach\u00e9 depuis la derni\u00e8re attache \u2013 par exemple, il a pu \u00eatre \u00e9teint ou se trouver dans une zone sans couverture, sans que le r\u00e9seau en soit inform\u00e9.<\/li>\n\n\n\n
Nous conservons les enregistrements sur les 3 derniers mois (\u00e0 partir du lancement du service) \u2013 si une SIM ne s\u2019est pas attach\u00e9e au cours des 3 derniers mois, nous afficherons qu\u2019elle n\u2019a pas eu d\u2019attache r\u00e9cente.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
A propos des attachement r\u00e9seau M\u00eame s’il n’y a pas de session de data en cours, notre interface vous affichera les informaitons du dernier attachement r\u00e9seau de votre carte SIM.Ce que nous appelons le dernier attachement est un \u00e9v\u00e9nement r\u00e9seau intitul\u00e9 \u201clocation update\u201d.Il s\u2019agit de la derni\u00e8re mise \u00e0 jour de la localisation de la…<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[18,48,72],"tags":[109],"class_list":["post-718","post","type-post","status-publish","format-standard","hentry","category-gestion-cartes-sim","category-outils-de-diagnostic","category-diagnostic-en-temps-reel","tag-iot-fr"],"acf":[],"yoast_head":"\n
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