{"id":3032,"date":"2022-04-25T15:45:35","date_gmt":"2022-04-25T15:45:35","guid":{"rendered":"https:\/\/docs.transatel.com\/uncategorized\/how-to-create-manage-high-usage-alerts-in-our-sim-management-platform\/"},"modified":"2026-03-23T14:15:01","modified_gmt":"2026-03-23T14:15:01","slug":"how-to-create-manage-high-usage-alerts-in-our-sim-management-platform","status":"publish","type":"post","link":"https:\/\/docs.transatel.com\/pt-br\/services\/how-to-create-manage-high-usage-alerts-in-our-sim-management-platform\/","title":{"rendered":"Criando Alertas de Alto Consumo"},"content":{"rendered":"\n

Voc\u00ea pode criar regras para monitorar o consumo da sua frota diretamente na interface.

Detalhes principais do sistema de regras:<\/strong>
– O sistema executa as regras a cada hora<\/strong> e os contadores s\u00e3o zerados no in\u00edcio de cada m\u00eas calend\u00e1rio.
– As regras s\u00e3o baseadas em uso: volume de dados, SMS enviados, minutos de voz ou valor cobrado.
– Se uma regra for acionada, o sistema pode enviar e-mails de alerta, gerar um arquivo de relat\u00f3rio e\/ou suspender o chip.
– Voc\u00ea pode filtrar quais chips ser\u00e3o impactados pelas regras com base em Perfil de Servi\u00e7o<\/a>, Plano de Tarifa ou Op\u00e7\u00e3o de servi\u00e7o.
– As regras podem ser configuradas via API.
<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Para criar alertas de alto consumo, v\u00e1 em Rastreamento e relat\u00f3rios<\/strong> > Definir regras de automa\u00e7\u00e3o <\/strong>

<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n



Para criar uma nova regra, clique em \u201cadicionar uma regra\u201d no canto superior direito.

<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n



Voc\u00ea poder\u00e1 configurar os par\u00e2metros na nova janela. Abaixo est\u00e1 uma vis\u00e3o geral de cada se\u00e7\u00e3o:

Regra<\/strong>
\u2022 Nome da regra: deve ser \u00fanico na sua conta.
\u2022 Ativar regra: ative ou desative a regra conforme necess\u00e1rio.
<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Certifique-se de ativar a regra ap\u00f3s cri\u00e1-la \u2014 caso contr\u00e1rio, ela n\u00e3o ser\u00e1 aplicada.<\/strong>

Limite de uso:<\/strong>
\u2022 Tipo de uso: depende dos Plano de tarifas dispon\u00edveis na sua conta \u2014 dados, SMS, voz, valor cobrado, etc.
\u2022 Volume: define o limite (threshold).<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Abaixo alguns exemplos dos crit\u00e9rios de \u201ctipo de limite\u201d:
Todo tempo de airtime<\/em>: voz, SMS, dados e MMS \u2014 nacional, internacional ou roaming.
Cobran\u00e7as fora do pacote<\/em>: todo o tr\u00e1fego de dados usado fora da regi\u00e3o de cobertura do pacote.
Uso de todos os dados<\/em>: todo o uso de dados, independentemente do pa\u00eds de origem.

A\u00e7\u00f5es<\/strong>
Voc\u00ea pode selecionar \u201csuspens\u00e3o de linha\u201d para suspender automaticamente a linha quando o limite for atingido.

Alertas<\/strong>
\u2022 Notifica\u00e7\u00e3o de arquivo SFTP<\/em>: os arquivos s\u00e3o depositados no seu SFTP a cada hora \u2014 e podem ser acessados facilmente pela plataforma em Rastreamento e relat\u00f3rios > Relat\u00f3rios de arquivos.<\/em>
\u2022 Notifica\u00e7\u00e3o por Email <\/em>: um e-mail \u00e9 enviado quando o limite \u00e9 atingido. Um arquivo \u00e9 anexado ao e-mail (o mesmo depositado no SFTP).
\u2022 Repetir alertas<\/em>: se ativado, voc\u00ea receber\u00e1 a notifica\u00e7\u00e3o toda vez que a regra for executada para as linhas afetadas. Se desativado, a regra ser\u00e1 executada at\u00e9 que o limite seja atingido. Depois disso, n\u00e3o ser\u00e1 executada novamente para essa linha at\u00e9 o fim do m\u00eas. Esse par\u00e2metro \u00e9 obrigat\u00f3rio quando \u201cSuspens\u00e3o de linha\u201d est\u00e1 ativo e \u00e9 ativado automaticamente nesse caso.

<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n



Filtro de linhas<\/strong>
Aqui voc\u00ea seleciona quais chips ser\u00e3o impactados pela regra. Voc\u00ea pode filtrar com base em:
\u2022 Perfil de servi\u00e7o
\u2022 Plano de tarifas
\u2022 Op\u00e7\u00e3o de servi\u00e7o
<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n



Para mais informa\u00e7\u00f5es, consulte tamb\u00e9m:
– como gerenciar regras de uso<\/a>
– entendendo os e-mails de alerta e os arquivos de relat\u00f3rio<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Voc\u00ea pode criar regras para monitorar o consumo da sua frota diretamente na interface.Detalhes principais do sistema de regras:– O sistema executa as regras a cada hora e os contadores s\u00e3o zerados no in\u00edcio de cada m\u00eas calend\u00e1rio.– As regras s\u00e3o baseadas em uso: volume de dados, SMS enviados, minutos de voz ou valor cobrado.–…<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[157,129],"tags":[132,133,134,135,136],"class_list":["post-3032","post","type-post","status-publish","format-standard","hentry","category-high-usage-and-subscriber-protection","category-services","tag-iot","tag-mvno-be","tag-mvno-fr-full","tag-mvno-fr-light","tag-mvno-uk"],"acf":[],"yoast_head":"\nCriando Alertas de Alto Consumo - Docs Transatel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.transatel.com\/pt-br\/services\/how-to-create-manage-high-usage-alerts-in-our-sim-management-platform\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Criando Alertas de Alto Consumo - 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