{"id":3076,"date":"2022-06-23T14:22:09","date_gmt":"2022-06-23T14:22:09","guid":{"rendered":"https:\/\/docs.transatel.com\/uncategorized\/what-is-a-deviation-from-a-service-profile\/"},"modified":"2026-05-06T09:04:49","modified_gmt":"2026-05-06T09:04:49","slug":"what-is-a-deviation-from-a-service-profile","status":"publish","type":"post","link":"https:\/\/docs.transatel.com\/pt-br\/services\/what-is-a-deviation-from-a-service-profile\/","title":{"rendered":"O que \u00e9 uma diverg\u00eancia em rela\u00e7\u00e3o a um Service Profile?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Voc\u00ea pode visualizar na interface a mensagem indicando que uma SIM foi desviada do seu <a href=\"https:\/\/docs.transatel.com\/pt-br\/services\/what-is-a-service-profile\/\">Service Profile<\/a>.<br>Isso significa que as configura\u00e7\u00f5es da SIM foram alteradas no n\u00edvel da pr\u00f3pria SIM e que os valores passaram a ser diferentes daqueles definidos no Service Profile aplicado.<br><br>Isso acontece quando um usu\u00e1rio faz altera\u00e7\u00f5es nos servi\u00e7os na p\u00e1gina detalhada da SIM \u2014 na aba \u201cServi\u00e7os Configurados\u201d \u2014 em vez de alterar diretamente o Service Profile.<br>Tamb\u00e9m pode ocorrer quando a modifica\u00e7\u00e3o \u00e9 feita via API \u2014 as altera\u00e7\u00f5es via API n\u00e3o consideram o Service Profile e, portanto, podem gerar diverg\u00eancias nas SIMs.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Como saber se uma SIM est\u00e1 em diverg\u00eancia?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ser\u00e1 indicado nos seguintes menus:<br>&#8211; A interface exibir\u00e1 um \u00edcone em formato de \u201conda\u201d ao lado do nome do Service Profile na lista de SIMs:<br><br><img decoding=\"async\" src=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/06\/deviation-icon.png\" alt=\"\"><br><br>&#8211; Na p\u00e1gina detalhada da SIM, aparecer\u00e1 a seguinte mensagem na aba \u201cServi\u00e7os Configurados\u201d:<br><br><img decoding=\"async\" src=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/06\/deviation-message-1.png\" alt=\"\"><br><br>Nessa tela, clique em \u201cVer Perfil\u201d e voc\u00ea poder\u00e1 visualizar lado a lado as configura\u00e7\u00f5es da SIM e as configura\u00e7\u00f5es do Profile \u2014 permitindo identificar exatamente qual altera\u00e7\u00e3o foi realizada (caso n\u00e3o tenha sido revertida ao valor original).<br><img decoding=\"async\" src=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/06\/details-deviated-service.gif\" alt=\"\"><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Como remover a diverg\u00eancia?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea n\u00e3o deseja que a SIM permane\u00e7a em estado de diverg\u00eancia, voc\u00ea deve:<br>&#8211; Migrar a SIM para um Service Profile diferente<br>&#8211; Depois migr\u00e1-la novamente para o Service Profile original<br><br><strong>Apenas reverter manualmente a configura\u00e7\u00e3o que foi alterada n\u00e3o \u00e9 suficiente para restaurar a configura\u00e7\u00e3o original do Service Profile.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea pode visualizar na interface a mensagem indicando que uma SIM foi desviada do seu Service Profile.Isso significa que as configura\u00e7\u00f5es da SIM foram alteradas no n\u00edvel da pr\u00f3pria SIM e que os valores passaram a ser diferentes daqueles definidos no Service Profile aplicado.Isso acontece quando um usu\u00e1rio faz altera\u00e7\u00f5es nos servi\u00e7os na p\u00e1gina detalhada&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[129,159],"tags":[132,133,134,135,136],"class_list":["post-3076","post","type-post","status-publish","format-standard","hentry","category-services","category-service-profiles","tag-iot","tag-mvno-be","tag-mvno-fr-full","tag-mvno-fr-light","tag-mvno-uk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>O que \u00e9 uma diverg\u00eancia em rela\u00e7\u00e3o a um Service Profile? - Docs Transatel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.transatel.com\/pt-br\/services\/what-is-a-deviation-from-a-service-profile\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O que \u00e9 uma diverg\u00eancia em rela\u00e7\u00e3o a um Service Profile? - Docs Transatel\" \/>\n<meta property=\"og:description\" content=\"Voc\u00ea pode visualizar na interface a mensagem indicando que uma SIM foi desviada do seu Service Profile.Isso significa que as configura\u00e7\u00f5es da SIM foram alteradas no n\u00edvel da pr\u00f3pria SIM e que os valores passaram a ser diferentes daqueles definidos no Service Profile aplicado.Isso acontece quando um usu\u00e1rio faz altera\u00e7\u00f5es nos servi\u00e7os na p\u00e1gina detalhada...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.transatel.com\/pt-br\/services\/what-is-a-deviation-from-a-service-profile\/\" \/>\n<meta property=\"og:site_name\" content=\"Docs Transatel\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-23T14:22:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-06T09:04:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2022\/06\/deviation-icon.png\" \/>\n<meta name=\"author\" content=\"Pernette Leflour\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pernette Leflour\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/\"},\"author\":{\"name\":\"Pernette Leflour\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/#\\\/schema\\\/person\\\/7486c14505d78dbc0da6de796d33c313\"},\"headline\":\"O que \u00e9 uma diverg\u00eancia em rela\u00e7\u00e3o a um Service Profile?\",\"datePublished\":\"2022-06-23T14:22:09+00:00\",\"dateModified\":\"2026-05-06T09:04:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/\"},\"wordCount\":274,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/docs.transatel.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/deviation-icon.png\",\"keywords\":[\"IoT\",\"MVNO BE\",\"MVNO FR Full\",\"MVNO FR Light\",\"MVNO UK\"],\"articleSection\":[\"Servi\u00e7os\",\"Perfis de servi\u00e7o\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/\",\"url\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/services\\\/what-is-a-deviation-from-a-service-profile\\\/\",\"name\":\"O que \u00e9 uma diverg\u00eancia em rela\u00e7\u00e3o a um Service Profile? 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