{"id":4707,"date":"2026-04-07T15:02:55","date_gmt":"2026-04-07T15:02:55","guid":{"rendered":"https:\/\/docs.transatel.com\/uncategorized\/new-our-standard-user-roles\/"},"modified":"2026-06-04T09:48:17","modified_gmt":"2026-06-04T09:48:17","slug":"new-our-standard-user-roles","status":"publish","type":"post","link":"https:\/\/docs.transatel.com\/pt-br\/getting-started\/user-management\/new-our-standard-user-roles\/","title":{"rendered":"[Novo] Nossos perfis padr\u00e3o de usu\u00e1rio"},"content":{"rendered":"\n
\n

A partir de abril de 2026, estamos migrando todos os usu\u00e1rios do SIM Management para o nosso novo sistema de gest\u00e3o de usu\u00e1rios baseado em perfis (Role-Based User Management).<\/p>\n\n\n\n

Este artigo est\u00e1 relacionado ao novo sistema. Caso os usu\u00e1rios da sua conta ainda n\u00e3o tenham sido migrados, consulte os artigos referentes ao sistema antigo de gest\u00e3o de usu\u00e1rios<\/a>.<\/p>\n<\/div>\n\n\n\n

Este artigo detalha as fun\u00e7\u00f5es padr\u00e3o de usu\u00e1rio dispon\u00edveis no nosso portal de SIM Management.<\/p>\n\n\n\n

\n

Voc\u00ea ver\u00e1 que alguns perfis possuem uma vers\u00e3o \u201cGrupo\u201d e uma vers\u00e3o \u201cRestrito \u2013 Conta\u201d:<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Se voc\u00ea escolher \u201cConta\u201d, o perfil ser\u00e1 aplicado a toda a conta.
Se voc\u00ea selecionar a vers\u00e3o restrita \u201cGrupo\u201d, voc\u00ea ter\u00e1 a possibilidade de selecionar os grupos dentro da conta aos quais esse perfil ser\u00e1 aplicado \u2014 em vez de toda a conta.<\/p>\n<\/div>\n\n\n\n

Somente Leitura<\/h2>\n\n\n\n
Pode fazer<\/td>N\u00e3o pode fazer<\/td><\/tr>
Possui acesso somente leitura a todas as informa\u00e7\u00f5es relevantes de assinantes e da frota, incluindo detalhes do chip, diagn\u00f3sticos, uso, an\u00e1lises e relat\u00f3rios.<\/td>N\u00e3o pode realizar a\u00e7\u00f5es de provisionamento ou modifica\u00e7\u00f5es, nem acessar informa\u00e7\u00f5es financeiras, como faturas e relat\u00f3rios de cobran\u00e7a.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Indicado para: auditores e usu\u00e1rios b\u00e1sicos que precisam apenas de visibilidade.<\/p>\n\n\n\n

Atendimento ao Cliente<\/h2>\n\n\n\n

<\/p>\n\n\n\n

Pode fazer<\/td>N\u00e3o pode fazer<\/td><\/tr>
Pode acessar detalhes dos chips, diagn\u00f3sticos, informa\u00e7\u00f5es de uso, an\u00e1lises e relat\u00f3rios.
Autorizado a executar a\u00e7\u00f5es individuais de provisionamento (ativar, suspender, cancelar, modificar) e gerenciar pacotes para um \u00fanico assinante.<\/td>		N\u00e3o pode acessar dados financeiros (faturas, relat\u00f3rios de cobran\u00e7a).
N\u00e3o pode realizar a\u00e7\u00f5es de provisionamento em massa.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Indicado para: agentes de call center e equipes de helpdesk\/suporte.<\/p>\n\n\n\n

Gerente de Frota<\/h2>\n\n\n\n
Pode fazer<\/td>N\u00e3o pode fazer<\/td><\/tr>
Pode acessar detalhes dos SIMs, diagn\u00f3sticos, informa\u00e7\u00f5es de uso, an\u00e1lises e relat\u00f3rios.
Autorizado a executar a\u00e7\u00f5es de provisionamento em massa (ativar, suspender, modificar, cancelar linhas), gerenciar pacotes, op\u00e7\u00f5es, grupos e perfis de servi\u00e7o para toda a frota.
Pode gerenciar regras de automa\u00e7\u00e3o.<\/td>		N\u00e3o pode acessar dados financeiros (faturas, relat\u00f3rios de cobran\u00e7a).
N\u00e3o pode gerenciar ou criar usu\u00e1rios.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Indicado para: gerentes de contas e gerentes de frota.<\/p>\n\n\n\n

Gerente Financeiro<\/h2>\n\n\n\n
Pode fazer<\/td>N\u00e3o pode fazer<\/td><\/tr>
Possui acesso somente leitura \u00e0 frota.
Pode consultar informa\u00e7\u00f5es financeiras, como faturas e relat\u00f3rios de cobran\u00e7a, al\u00e9m de relat\u00f3rios relacionados \u00e0 \u00e1rea financeira, e validar pedidos de chips.<\/td>		\u00a0N\u00e3o pode realizar nenhuma modifica\u00e7\u00e3o (individual ou em massa) na frota.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Indicado para: equipe de contabilidade e departamento financeiro.<\/p>\n\n\n\n

Desenvolvedor<\/h2>\n\n\n\n
Pode fazer<\/td>N\u00e3o pode fazer<\/td><\/tr>
Pode utilizar ferramentas t\u00e9cnicas e o Developer Console para integra\u00e7\u00e3o, testes de API e monitoramento do ciclo de provisionamento.
Possui acesso somente leitura \u00e0 frota e ao cat\u00e1logo de ofertas para integra\u00e7\u00e3o com a API da Transatel.<\/td>		Possui acesso limitado a outras fun\u00e7\u00f5es de gest\u00e3o.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Indicado para: equipes de TI e integradores t\u00e9cnicos.<\/p>\n\n\n\n

Administra\u00e7\u00e3o<\/h2>\n\n\n\n
Pode fazer<\/td><\/tr>
Possui o mais alto n\u00edvel de permiss\u00f5es, reunindo todas as funcionalidades dos perfis Gerente de Frota, Gerente Financeiro, Customer Care, Desenvolvedor e Somente Leitura.
O Admin pode visualizar e gerenciar todos os chips, contas e dados da frota; realizar a\u00e7\u00f5es de provisionamento em massa e individuais; acessar relat\u00f3rios financeiros e faturas; gerenciar regras de automa\u00e7\u00e3o e an\u00e1lises; e utilizar todas as ferramentas t\u00e9cnicas.
Al\u00e9m disso, o Admin pode criar e gerenciar usu\u00e1rios, configurar defini\u00e7\u00f5es avan\u00e7adas do sistema e acessar funcionalidades exclusivas internas.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Indicado para: administradores da frota e superusu\u00e1rios respons\u00e1veis pela configura\u00e7\u00e3o, parametriza\u00e7\u00e3o e gest\u00e3o do sistema.<\/p>\n","protected":false},"excerpt":{"rendered":"

Este artigo detalha as fun\u00e7\u00f5es padr\u00e3o de usu\u00e1rio dispon\u00edveis no nosso portal de SIM Management. Somente Leitura Pode fazerN\u00e3o pode fazerPossui acesso somente leitura a todas as informa\u00e7\u00f5es relevantes de assinantes e da frota, incluindo detalhes do chip, diagn\u00f3sticos, uso, an\u00e1lises e relat\u00f3rios.N\u00e3o pode realizar a\u00e7\u00f5es de provisionamento ou modifica\u00e7\u00f5es, nem acessar informa\u00e7\u00f5es financeiras, como…<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"categories":[125,131],"tags":[132,133,134,135,136],"class_list":["post-4707","post","type-post","status-publish","format-standard","hentry","category-getting-started","category-user-management","tag-iot","tag-mvno-be","tag-mvno-fr-full","tag-mvno-fr-light","tag-mvno-uk"],"acf":[],"yoast_head":"\n[Novo] Nossos perfis padr\u00e3o de usu\u00e1rio - Docs Transatel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.transatel.com\/pt-br\/getting-started\/user-management\/new-our-standard-user-roles\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[Novo] Nossos perfis padr\u00e3o de usu\u00e1rio - Docs Transatel\" \/>\n<meta property=\"og:description\" content=\"Este artigo detalha as fun\u00e7\u00f5es padr\u00e3o de usu\u00e1rio dispon\u00edveis no nosso portal de SIM Management. Somente Leitura Pode fazerN\u00e3o pode fazerPossui acesso somente leitura a todas as informa\u00e7\u00f5es relevantes de assinantes e da frota, incluindo detalhes do chip, diagn\u00f3sticos, uso, an\u00e1lises e relat\u00f3rios.N\u00e3o pode realizar a\u00e7\u00f5es de provisionamento ou modifica\u00e7\u00f5es, nem acessar informa\u00e7\u00f5es financeiras, como...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.transatel.com\/pt-br\/getting-started\/user-management\/new-our-standard-user-roles\/\" \/>\n<meta property=\"og:site_name\" content=\"Docs Transatel\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-07T15:02:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-04T09:48:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/docs.transatel.com\/wp-content\/uploads\/2026\/04\/image-95.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1219\" \/>\n\t<meta property=\"og:image:height\" content=\"163\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Pernette Leflour\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pernette Leflour\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/\"},\"author\":{\"name\":\"Pernette Leflour\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/#\\\/schema\\\/person\\\/7486c14505d78dbc0da6de796d33c313\"},\"headline\":\"[Novo] Nossos perfis padr\u00e3o de usu\u00e1rio\",\"datePublished\":\"2026-04-07T15:02:55+00:00\",\"dateModified\":\"2026-06-04T09:48:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/\"},\"wordCount\":631,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/docs.transatel.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image-95-1024x137.png\",\"keywords\":[\"IoT\",\"MVNO BE\",\"MVNO FR Full\",\"MVNO FR Light\",\"MVNO UK\"],\"articleSection\":[\"Introdu\u00e7\u00e3o\",\"Gerenciamento de usu\u00e1rios do Auriga\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/\",\"url\":\"https:\\\/\\\/docs.transatel.com\\\/pt-br\\\/getting-started\\\/user-management\\\/new-our-standard-user-roles\\\/\",\"name\":\"[Novo] Nossos perfis padr\u00e3o de usu\u00e1rio - 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