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Adding or editing SIM and subscriber information
Adding or editing SIM and subscriber information
You have many fields at your disposal to label and identify your SIM cards in any way that fits your business.
No fields are compulsory, it’s all up to you to use them to identify your SIMs the way that best matches your company’s organization!
The type of fields available are:
- description: simple and efficient fields to give a unique reference to your SIM and add them to a group
- subscriber details: for SIMs with physical persons – name, address… all the usual fields
- metadatas: custom fields that you can create, to match your organization’s needs
Description fields
The first section “Description” offers 4 fields you can use:
- Reference – we recommend using this field as a unique identifier of the SIM card: an order number, the reference of the device it is used in…
- Group – this is the main field to be used to segment your fleet. This field is found in many reports (BI Reports, inventory reports, detailed invoice files…), so it’s best to use it for an important dimension of your business. Groups can be created and managed in the submenu All Assets > Groups
To learn more about groups, click here
- The last two fields are Point of sale, Country of Purchase – use them if relevant to your business
Subscriber details
The next section, “Subscriber” is designed for SIM cards with physical persons. You’ll find all the fields to fill in a subscriber’s details. As for the fields in the “description” section, none is mandatory – use the ones that you need, if any.
Our tip: you can use the field “company” to identify your customer’s multiple SIMs, especially if you already use Groups for another dimension of your business.
Ex: Use groups to sort SIM cards managed by different business units of your company and regroup the SIMs of the same customer by using the “Company” field.
Metadatas (custom fields)
In addition to the subscriber details fields explained above, you can also create your own custom fields using Metadatas.
Metadatas will enable you to create custom fields, that make sense for your organization. Each SIM can have up to 10 different custom keys, and metadatas are searchable in the search bar, as well as in the search panel.
To learn more about metadata, please check this detailed article on the feature
All metadata keys are prefixed with a # to distinguish them from other fields.

Metadatas are displayed on the Subscriber Line Details page (except for available lines), below the subscriber details fields.
