Available The SIM is available to be activated and used by the customer
New SIMs are shipped in Available status. They must be activated to be used. Monthly line fees are not charged for Available SIMs
Pre-activated Ready to be activated. The SIM will activate when first used.
Active The SIM is active
Suspended by the provider SIM being suspended by the provider
Transatel has suspended the SIM has it triggered our anti-fraud alert system. This is usually when the SIM has made a lot of traffic over a short period of time. We suspend the SIM to avoid any bill shock in case of fraud or device misbehavior.
Please contact your Account Manager to have it reactivated.
Suspended Active SIM being suspended by the customer on Auriga or via API= non-activity mode
You can reactivate it immediately
Terminated the SIM has been terminated and can’t be used anymore.
Scraped The SIM has been scraped and doesn’t exist anymore.
IoT Specific statuses
Test mode Test mode is an option that gives the SIM a quota of data & SMS to be used for a specific period of time before becoming active. While in test mode, the monthly line fee is not charged. Once
a quota is reached, the SIM automatically switches to the next status.
Sleep mode (also called Holiday Tariff)
Sleep mode is an option that enables you to pause a SIM’s subscription for a limited length of time.
During this period, the line fee is not charged. If you have a commitment for your SIM, the period spent in sleep mode will extend the commitment period.
MVNO Specific statuses
Loaded Prepaid subscriptions