Table of Contents

    SIM Statuses

    SIM Statuses


    Main statuses
    Available    The SIM is available to be activated and used by the customer
    New SIMs are shipped in Available status. They must be activated to be used. Monthly line fees are not charged for Available SIMs

    Pre-activated   Ready to be activated. The SIM will activate when first used.

    Active   The SIM is active

    Suspended by the provider  SIM being suspended by the provider
    Transatel has suspended the SIM has it triggered our anti-fraud alert system. This is usually when the SIM has made a lot of traffic over a short period of time. We suspend the SIM to avoid any bill shock in case of fraud or device misbehavior.
    Please contact your Account Manager to have it reactivated.

    Suspended    Active SIM being suspended by the customer on Auriga or via API= non-activity mode
    You can reactivate it immediately

    Terminated    the SIM has been terminated and can’t be used anymore.
    Scraped    The SIM has been scraped and doesn’t exist anymore.

    IoT Specific statuses

    Test mode  Test mode is an option that gives the SIM a quota of data & SMS to be used for a specific period of time before becoming active. While in test mode, the monthly line fee is not charged. Once
    a quota is reached, the SIM
    automatically switches to the next status.

    Sleep mode   (also called Holiday Tariff)
    Sleep mode is an option that enables you to pause a SIM’s subscription for a limited length of time.
    During this period, the line fee is not charged. If you have a commitment for your SIM, the period spent in sleep mode will extend the commitment period.

    MVNO Specific statuses
    Loaded  Prepaid subscriptions

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