Transatel.com Sim management portal Developers Support
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Knowledge Center

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    • Getting Started​
      • IoT Quick Start Guides
      • SIM Management Platform Basics
      • Service Provider Connect
      • Auriga User Management
      • Latest coverage updates
      • API integration
    • Services
      • Data & coverage
      • Service profiles​
      • Plans & Bundles
      • Static IP solutions
      • High Usage and Subscriber protection
      • Services & features
    • SIM Management​
      • Checking your SIM card's details
      • Mobile Number Portability
      • Activate or change SIM status
      • Real-time diagnostics
      • Managing Groups
    • Analytics & Reports
      • Invoices
      • Report files
      • Analytics Reports
    • Devices Set up & Troubleshooting
      • Service Desk Templates
      • Device Configuration
      • [IoT] Inter-operable devices
      • Diagnostic tools
    • Glossary
      • Glossary
      • SIM Lifecycle glossary
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Knowledge Center Services

Services

Data & coverage

  • How to activate 5G for my SIM base?
  • How do I include a coverage checker on my website?
  • Access to the 5G network

Service profiles​

  • Changing Service Profiles
  • What is a Service Profile
  • Creating a Service Profile
  • What is a deviation from a Service Profile

Plans & Bundles

  • Bundles with delayed activation
  • How to subscribe to an Add-On Bundle
  • Switching bundles during a month cycle
  • Managing Bundles from the SIM Management platform
  • Pricing models of our IoT offers
  • Understanding Pooled Bundles
  • Adding SIM cards to a pooled bundle
  • Understanding Capped bundles
  • Adding a capped bundle to a SIM
  • Managing capped bundles

Static IP solutions

  • How to find your SIMs' static IP?
  • How to activate the Static Public IP option on a SIM?

High Usage and Subscriber protection

  • All about Hiya protect
  • SMS Spam Solution and Fraud Prevention
  • Managing High Usage Rules
  • Creating High Usage Alerts
  • High Usage File Report & Alert emails
  • New High Usage Alert Menu

Services & features

  • How to use the IMEI Lock feature
  • Default Services
  • The Sleep Mode (Tariff Holiday) - IoT optional status
  • the Test Mode for IoT SIMs
  • Data Safeguarding
  • Key shortcodes
  • Smart Barring
  • Select the radio types (2G, 3G, LTE) of your SIMs
  • Network Coverage Selection
  • Getting
    Started​
  • Services
  • SIM
    Management​
  • Analytics
    & Reports
  • Devices
    Set up & Troubleshooting
  • Glossary
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