Devices Set up & Troubleshooting
Diagnostic tools
- Understanding the “Data Safeguarding” Mechanism
- Incident Classification
- Mandatory Information to Open a Ticket
- Troubleshooting Data Connectivity Issues
- SIM Status Verification
- eSIM Troubleshooting
- Resynchronise the services
- IMS service troubleshooting
- Roaming data troubleshooting
- Data session diagnostic tool
- Network attach diagnostic