If you are experiencing a problem with a subscriber that have had problems switching in or switching out, you can use the Service Desk to raise a ticket so that our support teams can investigate.
To make sure that Support have all of the information required and don’t need to come back to ask if you have performed all of the initial checks, we ask you to complete the template below.

– MVNO Fault Reference Number:
– MSISDN:
– Full description of the issue: