Services
This page contains the Quick Start Guide for Service Provider Connect.
In this Quick Start Guide you will learn:
1) What are the SIM statuses of a SIM’s lifecycle
2) How to add a bundle to your SIM
3) How to check your account’s prepaid credit
For details how to integrate our API for the offer, please check this article.
Service Provider Connect eSIMs are delivered to you in Preactivated status.
Therefore you do not need to do any activation or status change – just add the right bundle and that’s it!
To add a bundle, go to the detailed SIM view of the SIM, and go to the Plans & Options tab
You have the choice to add either a One Off bundle or a Recurring bundle.
Click on Add for the type of bundle you wish to add, and the catalogue of your offer will be displayed
To add a capped bundle, go to the detailed SIM view of the SIM, and go to the Plans & Options tab
Now you will have to make a few choices:
– the first selection is Order Type:
Use “Subscribe” if your SIM is already active.
Use “Preload” for preactivated SIMs, that way the bundle will be preloaded, and the SIM will not be activated until first usage.
In both cases, the data plan will not start until the SIM is being used in a location covered by the plan.
– The 2nd selection is Payment Method: select Monthly Invoice
This should be your only choice, and based on your offer, the price of the bundle will be added to your monthly invoice, or taken from your ongoing credit.
– the 3rd choice is the most important: you can now select the bundle in the list
Finally click on “apply“
That’s it!
For further information we recommend the following articles:
– About our “Smart Start” bundles
– How to manage capped bundles on a SIM
Checking your balance is very easy – but only users with the Admin right will have access to the menu.
In the interface, click on the Admin menu (the wheel icon) and go to Account information.
This new window will appear.
Your account’s balance is displayed in the last field of the “Key information” section, “Customer account balance” :
Now that you have added your first data plans to your SIMs, the following articles will provide additional information on our services:
– how to check a SIM’s card details
– how to retrieve an eSIM’s activation code
– how to set high usales rules
– our analytics reports
– how to create additional users