Mobile Number Portability

An end user may want to change network operator, keeping their mobile number. This process is called a portability.
It is reserved to customers with human users only, IoT subscribers are not concerned.
A portability involves different actors, here is the description of the main ones:
–          End user : Subscriber which request a switch from an operator to another
–          Donor : Operator hosting the MSISDN at the beginning of a portability process
–          Receiver : Operator initiating the portability request in order to host a MSISDN from another operator
–          Portability system : In each country, a central organization is in charge of managing the relationship between the donor and the receiver

A portability is split in 2 steps:



There are two types of portability:

–          Portability IN : The user wants to move from a donor operator to you as a Transatel customer keeping his existing MSISDN.

–          Portability OUT : The user wants to move from you as Transatel customer to a receiver operator keeping their existing MSISDN.

The portability process is different in each country. For more details, you can consult the documentation associated with the right country:
–          Belgium
–          France
–          United Kingdom