Service Desk Templates
- CDR Delivery Template
- Mobile Switching template
- Roaming Template
- Welcome SMS / Roaming template
- Voicemail Access template
- Porting Issue template
- Subscriber Provisioning / Service Orders template
- SIM Swap template
- Voice/SMS/Data template
Device Configuration
Invoices
Checking your SIM card's details
- eSIM Quickstart Guide
- eSIM FAQs
- What are the different types of SIM? (Sales/Swap)
- Everything you need to know about SIM cards
- SIM page & checkup panel overview
- Adding or editing SIM and subscriber information
- SIM's history and logs
- Checking a SIM's data usage
- Finding an eSIM's status and retrieving the activation code
IoT Quick Start Guides
- Testing all the features of your IoT Demo account
- Getting Started with Service Provider Connect
- Getting Started with IoT Connect
- Getting Started with Mobile Workplace Connect
- Service Provider Connect - Checking your account balance & adding data plans
Uncategorized
- CDR Delivery Template
- Default Services
- Activating a single SIM card
- Portability information report
- Network Coverage Selection - Advanced
- Network Coverage Selection
- User account scopes
Glossary
SIM Lifecycle glossary
- The Sleep Mode (Tariff Holiday) - IoT optional status
- the Test Mode for IoT SIMs
- IoT SIM Lifecycle
- SIM Statuses
Data & coverage
- How to activate 5G for my SIM base?
- How do I include a coverage checker on my website?
- Access to the 5G network
Mobile Number Portability
- Managing Mobile Number Portability in Belgium
- Number Portability: everything you need to know
- Managing Mobile Number Portability in France
- Managing Mobile Number Portability in the UK
- How do I enter switching information in Auriga?
- [MVNA UK] What is Switching Information?
Report files
- SIM delivery file
- Near Real Time Call Detail Records (NRT CDRs)
- Switching Termination Fees report
- Services report
- Subscription report
- Portability information report
- SIM Swap report
- Transatel's Call Detail Record (CDR files)
- Rated Call Detail Records (Rated CDRs)
- Near Real Time Call Detail Records (NRT CDRs)
- Your Transatel SFTP account
[IoT] Inter-operable devices
Getting Started
- Which APIs and interfaces do I need?
- Which APIs should I integrate?
- Which APIs and interfaces do I need?
- How to download my invoice from Auriga
- 3G sunset : what do I need to do as an MVNO?
- Service Provider Connect API integration
- Getting Started with Service Provider Connect
- Our 5G roaming footprint
- Latest coverage updates
- How to integrate our APIs?
- Getting Started with IoT Connect
- Getting Started with Mobile Workplace Connect
- [IoT] 2G & 3G Network Sunsets
- Service Provider Connect - Checking your account balance & adding data plans
- Modifying a user account
- Managing user accounts
- Cloning an existing user account
- Deactivating or deleting user accounts
- User rights
- Creating user accounts
- Understanding user account architecture
- Logging in the interface
- Navigating the dashboard page
- Using the search bar
- Using the filter panel
- Configuring fields and columns in the tables
SIM Management Platform Basics
- How to download my invoice from Auriga
- Logging in the interface
- Navigating the dashboard page
- Using the search bar
- Using the filter panel
- Configuring fields and columns in the tables
Services Setup
- How to activate 5G for my SIM base?
- Default Services
- Changing Service Profiles
- Testing all the features of your IoT Demo account
- The Sleep Mode (Tariff Holiday) - IoT optional status
- the Test Mode for IoT SIMs
- Data Safeguarding
- Key shortcodes
- How do I include a coverage checker on my website?
- Smart Barring
- How to find your SIMs' static IP?
- How to subscribe to an Add-On Bundle
- Switching bundles during a month cycle
- How to activate the Static Public IP option on a SIM
- Getting Started with Service Provider Connect
- Managing Bundles from the SIM Management platform
- Access to the 5G network
- Getting Started with IoT Connect
- Getting Started with Mobile Workplace Connect
- Select the radio types (2G, 3G, LTE) of your SIMs
- Managing High Usage Rules
- Creating High Usage Alerts
- High Usage File Report & Alert emails
- New High Usage Alert Menu
- Pricing models of our IoT offers
- Understanding Pooled Bundles
- Adding SIM cards to a pooled bundle
- Understanding Capped bundles
- Adding a capped bundle to a SIM
- Managing capped bundles
- Service Provider Connect - Checking your account balance & adding data plans
- Network Coverage Selection
- What is a Service Profile
- Creating a Service Profile
- What is a deviation from a Service Profile
Analytics Reports
- About the Analytics Reports
- Using the Fleet overview report
- Using the Usage Overview report
- Using the Worldwide Usage report
- Using the Top Consumption report
- Using the Pooled bundle management report
- Using the Billing Reports
Activate or change SIM status
- SIM Swap
- SIM Lifecycle
- Activating a single SIM card
- Activating a single IoT SIM card
- Activating SIM cards in bulk
- Performing actions in bulk
Diagnostic tools
- Resynchronise the services
- IMS service troubleshooting
- Roaming data troubleshooting
- Data session diagnostic tool
- Network attach diagnostic
Service Provider Connect
- Service Provider Connect API integration
- Getting Started with Service Provider Connect
- Service Provider Connect - Checking your account balance & adding data plans
SIM Management
- SIM Swap
- MSISDN Swap
- SIM Lifecycle
- eSIM Quickstart Guide
- eSIM FAQs
- What are the different types of SIM? (Sales/Swap)
- Everything you need to know about SIM cards
- Activating a single SIM card
- Managing Mobile Number Portability in Belgium
- Number Portability: everything you need to know
- Managing Mobile Number Portability in France
- Managing Mobile Number Portability in the UK
- How do I enter switching information in Auriga?
- [MVNA UK] What is Switching Information?
- Creating groups of SIMs
- Editing, managing or deleting SIM groups
- Adding multiple SIMs to a group
- Removing SIMs from a group
- Adding a SIM to a group
- Activating a single IoT SIM card
- Activating SIM cards in bulk
- Performing actions in bulk
- SIM page & checkup panel overview
- Adding or editing SIM and subscriber information
- SIM's history and logs
- Checking a SIM's data usage
- Finding an eSIM's status and retrieving the activation code
- Data session diagnostic tool
- Network attach diagnostic
Real-time diagnostics
Service profiles
- Changing Service Profiles
- What is a Service Profile
- Creating a Service Profile
- What is a deviation from a Service Profile
Auriga User Management
- Modifying a user account
- Managing user accounts
- Cloning an existing user account
- Deactivating or deleting user accounts
- User rights
- Creating user accounts
- Understanding user account architecture
Plans & Bundles
- How to subscribe to an Add-On Bundle
- Switching bundles during a month cycle
- Managing Bundles from the SIM Management platform
- Pricing models of our IoT offers
- Understanding Pooled Bundles
- Adding SIM cards to a pooled bundle
- Understanding Capped bundles
- Adding a capped bundle to a SIM
- Managing capped bundles
- Service Provider Connect - Checking your account balance & adding data plans
Analytics & Reports
- SIM delivery file
- Near Real Time Call Detail Records (NRT CDRs)
- Switching Termination Fees report
- The detailed invoice file
- Services report
- Subscription report
- Portability information report
- SIM Swap report
- Transatel's Call Detail Record (CDR files)
- Rated Call Detail Records (Rated CDRs)
- Near Real Time Call Detail Records (NRT CDRs)
- Your Transatel SFTP account
- Understanding your Transatel invoice
- About the Analytics Reports
- Using the Fleet overview report
- Using the Usage Overview report
- Using the Worldwide Usage report
- Using the Top Consumption report
- Using the Pooled bundle management report
- Using the Billing Reports
Latest coverage updates
- 3G sunset : what do I need to do as an MVNO?
- Our 5G roaming footprint
- Latest coverage updates
- [IoT] 2G & 3G Network Sunsets
Managing Groups
- Creating groups of SIMs
- Editing, managing or deleting SIM groups
- Adding multiple SIMs to a group
- Removing SIMs from a group
- Adding a SIM to a group
Static IP solutions
Devices Set up & Troubleshooting
- CDR Delivery Template
- Mobile Switching template
- Roaming Template
- Welcome SMS / Roaming template
- Voicemail Access template
- Porting Issue template
- Subscriber Provisioning / Service Orders template
- SIM Swap template
- Voice/SMS/Data template
- Resynchronise the services
- IMS service troubleshooting
- Roaming data troubleshooting
- UK MVNO mobile internet and MMS APN settings
- Configuring your device for our IoT SIM cards
- Introduction to SIM-Device testing Program
- Tested and Compatible Devices
- Compatible Modules
- Data session diagnostic tool
- Network attach diagnostic
API integration
- Which APIs and interfaces do I need?
- Which APIs should I integrate?
- Which APIs and interfaces do I need?
- Service Provider Connect API integration
- How to integrate our APIs?
Glossary
- Glossary of eSIM status
- The Sleep Mode (Tariff Holiday) - IoT optional status
- the Test Mode for IoT SIMs
- IoT SIM Lifecycle
- SIM Statuses
- Telecom glossary
- OCS Glossary
High Usage Alerts
- Managing High Usage Rules
- Creating High Usage Alerts
- High Usage File Report & Alert emails
- New High Usage Alert Menu